Thursday, 30 August 2012

62% of consumers across 12 markets use social media while watching TV

"The results of Ericsson ConsumerLab's annual study - presented in the TV & Video Consumer Trend Report 2012 - reveal that social TV is becoming a mass-market phenomenon.
Sixty-two percent of consumers use social media while watching TV on a weekly basis, an increase of 18 percentage points in one year. By gender, 66 percent of women engage in this behavior, compared to 58 percent of men. Twenty-five percent of consumers use social media to discuss what they are watching while they are watching it.
Niklas Rönnblom, Ericsson ConsumerLab Senior Advisor, says: "Mobile devices are an important part of the TV experience, as 67 percent of consumers use smartphones, tablets, or laptops for TV and video viewing. Furthermore, sixty percent of consumers say they use on-demand services on a weekly basis. Watching TV on the move is growing in popularity, and 50 percent of the time spent watching TV and video on the smartphone, is done outside the home, where mobile broadband connections are facilitating the increase."
Although viewing behaviors and demands are changing, only 7 percent of consumers say they will reduce their TV subscriptions in the future. In fact, instead of looking to cut costs, consumers are willing to pay more for an enhanced viewing experience: 41 percent of consumers say they are willing to pay for TV and video content in HD.
More than half of consumers want to be able to choose their own TV and video content. Rönnblom says: "As the number of screens and services increase, people are eagerly looking for an easy-to-use, aggregated service that can bring everything together. It should allow consumers to mix on-demand and linear TV including live content, facilitate content discovery, leverage the value of social TV and provide seamless access across devices.""
Source:  Press release from Ericsson, 28th August 2012
Methodology:  "Data was collected in Brazil, Chile, China, Germany, Italy, Mexico, South Korea, Spain, Sweden, Taiwan, UK and the US. In all, 14 qualitative and 12,000 quantitative online interviews were conducted representing more than 460 million consumers."
Full presentation here

Flipboard has 20 million users

20 million users
1.5 million daily users
3 billion flips
86 mins per user per month
Source:  Infographic from Flipboard, 28th August 2012

The number of URLs requested for removal from Google's search results per week


Click to enlarge

Source:  Blog post by Google, 28th August 2012

Users referred by Facebook spend more on Zappos than those from Pinterest

"Zappos already lets users share what they buy through Facebook Inc. (FB), Twitter Inc. and Pinterest. While consumers share more often on Pinterest than on the other two social networks, sales from Pinterest posts contribute the smallest amount of revenue, Young said.
Zappos users were 13 times more likely to share a purchase on Pinterest than on Twitter and 8 times more likely to share on Facebook than Twitter, Young said. Even so, posts on Twitter brought in the most revenue -- an average of $33.66 an order -- while Facebook posts garnered $2.08 per order and sales from Pinterest were 75 cents on average, he said.
“Even if a person has 100,000 followers on Pinterest and she pins something to a board called ‘Stuff I Love,’ that’s not as big a deal as an endorsement tweeted to 10,000 followers,” Young said."

Wednesday, 29 August 2012

Cadbury's Olympic sponsorship helped it add more than 260,000 new fans & followers over the Olympic period

"The Kraft-owned chocolate brand, which is a sponsor of both the London Olympics and Paralympics, has been highly active in its marketing activity around the Olympics.
Its initial above-the-line activity, its Spots and Stripes campaign, was criticised in some quarters for failing to engage customers.
However, Kraft claims its social media activity has been a success. It claims to have added 2.5 million fans and followers to its UK social media channels on Facebook, Twitter and Google+, which are dedicated to the Games content, since the start of the year.
The combined social media channels, which now have a reach of 7.5 million, experienced sharp growth over the 17 days of the Olympic Games.
The steepest growth was on its @CadburyUK Twitter account, which added 25,000 followers over the course of the event, taking it to a total of 75,000.
Its CadburyUK Facebook Page, which has 245,000 fans, lifted 20% during the 17-day period, adding 35,000 followers.
Its Google+ page gained 200,000 new fans during the Games, which saw it break through the two million fans mark.
Cadbury claims this growth on Twitter is partly organic, through having engaging conversations with consumers, but also using paid-for products throughout the Games helped it achieve greater scale."

Whatsapp delivers 10 billion messages a day

"Last October, BGR broke the news that WhatsApp was delivering 1 billion messages each day. This caused quite a stir, as it dovetailed with some mobile operator warnings about declining SMS volumes, most notably by KPN. On Thursday, just 10 months later, WhatsApp confirmed that it is now handling 10 billion messages a day — 4 billion inbound messages and 6 billion outbound. How’s that for a hockey stick? The disparity between incoming messages and outgoing messages highlights the popularity of the group messaging feature, which plays a big role in the app’s success."
Source:  Yahoo/BGR, 23rd August 2012
Earlier - 1 billion messages a day (Sent only)

Tuesday, 28 August 2012

Digital accounts for 36% of Aegis Media's revenues

"Digital made up 36% of Aegis revenues in the first half of 2012, up from 34% the year previous."

The iPad accounted for an estimated 69% of all tablets shipped in Q2 2012

"The April to June quarter of 2012 set a new record for media tablet shipments reaching nearly 25 million units with total shipments growing 36% quarter-over-quarter (QoQ) and 77% year-over-year (YoY). Apple iPad shipments represented nearly 69% of worldwide volumes for the period, according to a preliminary assessment of vendor share by market intelligence firm ABI Research. Gains in the quarter also came from Samsung (8.1%) and ASUS (4.0%), while RIM (1.0%) experienced the most significant decline. Shipments of Dell and LG ceased in the period as both companies retrench for future tablet offerings. Worldwide shipments of media tablets are expected to exceed 100 million units in 2012.
Most impressive about Apples 17.0 million tablet shipments in 2Q2012 was it nearly matched 2010 total worldwide shipments of 17.3 million for all vendors, says Jeff Orr, senior practice director for mobile devices. Company representatives noted that nearly 1 million of its iPad 2 devices were shipped to US education customers during the period, which contributed to the companys growth but also its continuing average selling price (ASP) decline. ABI Research estimates a 4% drop in ASP for the company QoQ and nearly 19% YoY."

The demographics of American QR code scanners

"With the numbers increasing it is key for marketers to focus on the demographics of QR code users. Males make up the majority of the scanning population at 69 percent. As far as mobile platforms, Android leads the way with 53 percent of barcode scans. Apple iOS is the other notable mobile platform that accounted for 43 percent of scans.
Over 75 percent of the QR Code scanning demographic is comprised of people 25 years and older. Meanwhile, 60 percent of people scanned from home, according to comScore data cited in the ScanLife report. The most popular hours of scanning seem to fall midday and early evening between the hours of 3 and 7 pm."
Note - Based on data from ScanLife's own app only

QR code scanning in the US rose 400% Y-o-Y in Q2 2012

"A recent mobile barcode trend report released by ScanLife showed huge growth in mobile barcode scanning. The trend report for Q2 of 2012 showed a record breaking number with 5.3 million scans in the month of June alone, the highest ever number of scans in a month.
The number of scans per minute jumped from 24 in Q2 2011 to 120 in 2012. The company also reported that 4 million new people scanned via ScanLife in Q2 2012.
The largest campaign run in Q2 of 2011 provided just over 30,000 scans where as the top campaign from Q2 of 2012 resulted in over two million scans. Campaigns that garnered the highest number of scans contained contests or loyalty programs as the primary content. Other mentionable QR campaigns contained social media content, app download content, and video content.
ScanLife's report represents traffic from QR codes and UPC barcodes, including QR code traffic generated through third party platforms as well as through ScanLife."
Note - Based on data from ScanLife's own app only

47% of US smartphone owners used shopping apps in June 2012

"Ebay and Amazon are beating social commerce platforms like Groupon and LivingSocial in the mobile shopping app contest. According to Nielsen, eBay Mobile - which allows shoppers to take photos of items to list for sale and notifies them of auctions and watched item status - attracted 13.2 million users in June. That's an increase of 31 percent since January 2012, according to Nielsen data provided to ClickZ.
Those eBay users spent more than an hour with the mobile app in June, far more time than all but one of the other apps in the top 10 list. The only app that beat eBay in time spent was mobile shopping rewards app Shopkick, which boasts a whopping three hours and 19 minutes in average time spent in June. Still, the Shopkick app user base is only around half that of the top three shopping apps - 6.5 million uniques.
Amazon Mobile and Groupon round out the top three shopping apps by unique audience in June. Interesting to note is the growth rates of the apps. While eBay grew 31 percent since January and Amazon rose 35 percent to 12.1 million, Groupon's unique audience grew only 10 percent according to Nielsen, reaching just under 12 million unique users.
According to Nielsen, 47 percent of smartphone owners in the U.S. used shopping apps in June, accessing them 17 times on average in that month."

The ten most-followed brands in social media


1 - YouTube
2 - Facebook
3 - Zynga Poker
4 - Disney
5 - Coca Cola
6 - MTV
7 - Farmville
8 Twitter
9 - Starbucks
10 - Converse
Source:  Digiday, 27th August 2012
Methodology "Track Social has compiled a list of the most-followed businesses on social media, taking into account the number of fans each has on Twitter, Instagram, Facebook, YouTube and LinkedIn."