Thursday, 2 December 2010

The most-used words in 5 star and 1 star iPhone app reviews

"I wrote a script to crawl U.S. App Store customer reviews for the top 100 apps from every category (minus duplicates) and compute the most common words in 1-star and 5-star reviews, excluding words that were also common in 3-star reviews.
Keep in mind that the results are not representative of overall user opinions: most users don’t review apps, and people who dislike an app are more likely to leave a review than people who like it.
These are the top words by rating, with descending frequency:
awesome, worth, thanks, amazing, simple, perfect, price, everything, ever, must, ipod, before, found, store, never, recommend, done, take, always, touch
waste, money, crashes, tried, useless, nothing, paid, open, deleted, downloaded, didn’t, says, stupid, anything, actually, account, bought, apple, already
Bold words are adjectives or likely to be used as adjectives in context."
Source:  Blog post by Marco Arment, 12th September 2010

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